How to buy & sell

BUYING

Fashion savvy?

Have an important event coming up?

Love labels but not their original prices?

Want something different?

We have the solution!

HOW:

  • Simply buy online using your credit or debit card. On checkout you will receive a postage quote based on your address. If you would like items sent via pay on delivery outside of Slovenia and Croatia please contact us for details.
  • Your items will be dispatched carefully wrapped, within 2 days of receipt of payment or 2 days from the date of order in the case of  payment on delivery (where applicable).
  • Returns are accepted if we receive the items back from you in the same condition as they left, tags attached, within three days.
  • You can exchange the item for another garment of your choice, or choose to receive a credit note to the value of your original purchase.
  • Postage costs are not refunded.

 

100% AUTHENTICITY GUARANTEED

At Divas Ormar Pre-loved, we share your passion for designer fashions. All of our designer fashions are guaranteed authentic. We offer an unconditional 100% refund on any item that can be proved to be a fake. Our reputation depends on honesty and we stand behind our promise—because we care about authentic, high-quality fashion as much as you.

 

 

SELLING


Do you have items in your wardrobe that you know you will never, or can never wear again?

 

Would you like to recoup some of the initial expenditure made on your wardrobe?

Have you purchased garments one size smaller which you swore you would slim to fit into? (we're all guilty!)

Or do you just want to de clutter & create room for new items?

 
DIVAS PRE-LOVED SELLING RULES

Pre-loved designer:
We are interested in the following types of items for our stores:

Items recently purchased, at least within the last two years-in excellent condition
clothes dry-cleaned-if not - cleaning will be deducted from your share
shoes and handbags-polished, in style and hardly worn
Designer labels must be authentic.
We take Clothing, handbags, shoes, jewelry, belts, hats, and accessories 
Additional items of interest may be applicable - ask us about the items you have to offer!
Pre-loved Designer Vintage:

We are interested in the following types of items for our stores:

Items  from 1920 to 1990
Designer labels and items from better department stores and boutiques
clothes dry-cleaned if not - cleaning costs will be deducted from your share
slips, dressing gowns, sleepwear,
shoes and handbags polished, in style in excellent condition,
Designer labels must be authentic.
We are interested in clothing, handbags, shoes, jewelry, belts, hats, and accessories
Additional items of interest may be applicable-ask us about the items you have to offer!
 
Items we are unable to accept for sale are underwear, used swimwear, or any item that has been over worn.
A good guideline “Would you buy it yourself ? “

SEASONAL BUYING WINDOWS

Divas Pre-loved  has two major seasonal buying schedules. Use this as a general guide for when to contact us and  bring in your fashion items:

Spring-Summer: January through June
Fall-Winter: July through November

A good guideline “Would you buy it yourself from an online boutique? “

 WAYS TO SELL

Cash on the Spot - If your items meet our criteria, we can offer you cash payment on the spot. Yes, it really can be that simple!

Store Credit-- You may choose store credit  (online store or Ljubljana store) instead of cash. After all, why not put your dollars back into that stylish wardrobe – especially at our bargain prices!

Consignment – When your item sells you will receive 50% of the resale price within two weeks of  its sale to allow for any delay in payments, possible returns or other issues.  If the item has not sold within 90 days you have the option to reduce the price or take the item back. We will charge a handling fee of  10,00 euros per item for handling and photography if you choose to take it back.

All transactions are guaranteed strictly confidential, this is of utmost importance to us.

WHERE:

You have 4 options:

The store in Ljubljana preferably by appointment.
The showroom in Zagreb by appointment only!
We also offer a collection service in the Zagreb area that extends from Podsljeme south to Buzin and from Dubec west to Gajnice.  Our collection fee is 50Kn, in cash payable at the time of collection. You will receive an itemized signed receipt of the article received for sale  on consignment.
If you are outside of the Zagreb or Ljubljana area simply fill out the online appraisal form and if we agree they are suitable post your items to us.
              
Earn cash for your Designer/Vintage clothes shoes & accessories - it's that simple!